Frequently Asked Questions

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  • Q1. What are the Main Features of EssentialERP ?
    • Integrates across the entire Value Chain
    • Complete Package with modules (Supply Chain + Sales Force Automation + HR + Payroll + Finance + GPS Tracking)
    • Field force can check Primary Sale Data , Outstanding , Collection at their logins.
    • Monitoring All India sales, sales returns, expiry, breakage & spoilt goods ,stock, ageing of inventory, stock in transit, near expiry liquidation etc.
    • Field sales performance, RBM/ABM/MR targets, pool sales break ups, growth, contribution.
    • Maintain Price List CSA Wise Station Wise Stockiest Wise at Head Office.
    • Invoice at Special Rate to Hospitals / Institutes.
    • Covers all business dimensions, Process, People, Structure, Technology
    • Advocates Process View with Industry Best Practices
    • All Controls at Head Office End
    • Ensures authenticity of MIS
    • Provides on-line information
    • Flexible, Scalable, Secure, Proven
    • Provides effective controls
    • All Documents can be Export in Excel, PDF or Word Formats
    • Print documents at Both , Dot-Matrix & Laser Printer.
    • Integrated With Auto Email & SMS Services.
  • Q2. What are the Strengths of Essential Softwares?
    • Very User Friendly
    • Configurable thru inbuilt policy.
    • Complete Real -time integration with all the modules.
    • Easy Third Party Application Integration.
    • Transaction as well as information system.
    • Cloud Ready.
    • Robust Track Record.
  • Q3. How is EssentialSoft different from other software companies?
    • The approach we use allows us to develop more reliable solutions
    • We do maintain integraty with our customers.
    • All our developers are highly skilled and experienced specialists
    • All the software projects we have been involved in have been successfully completed
    • We do provide better service than our cometiotors.
    • We are very flexible with the customization of any level.
    • We can be easily contacted at any stage of the development process - moreover, you follow this process right from the start and until you obtain a completed solution and can provide feedback thus being in full control
    • We do provide support through WhatsAPP group
    • We become familier with our customers.
  • Q4. How can I benefit from working with EssentialSoft

    EssentialSoft assures that your projects will be done on time, to budget, and in accordance with international standards. You can outsource EssentialSoft your IT projects ranging from a simple utility to a total automation of your business. It is confidential and reliable. Copyright on the final software belongs to you. Also, due to abundant IT talents in India, EssentialSoft can offer you an attractive price.

  • Q5. What type of processes does EssentialSoft have in place?

    We have formulated tested processes that enable us to deliver best- in-class services to our clients. Our processes are designed to help our clients check project updates on a real-time basis, QA methodologies that enable us to deliver defect free service and project management tools that allow us to manage the projects effectively. To ensure the timely and quality delivery for high client satisfaction, we have implemented the following processes:

    • Status reports
    • Bug management system
    • Configuration management
    • Knowledge management system
  • Q6. What is the response time to an initial communication?

    The response time to an email is a few hours, whereas Whatsapp chat is instant.

  • Q7. How do you handle change request and changes in project scope?

    We use an efficient change management procedure for any changes in the project. For ongoing minor changes in the running project, the changes are communicated to the project manager concerned, who gets them executed. If the changes are significant and can greatly add to the work-load that has been estimated at the beginning of the project, then we scope creep the project again and submit the revised quote, for acceptance to the client.

  • Q8. What are the technologies in which EssentiaplSoft is proficient?

    EssentialSoft has worked on diverse technology platforms and builds, which enables us to deliver best-in-class services to our clients. We have worked extensively for clients in the following technology areas:

    • Web-based technologies
    • Mobile-Based technologies
    • Client/Server applications
    • Web services
    • Application packing services
  • Q9. Inustry Specilizations of EssentialSoft ?
    • Pharma & Healthcare
    • FMCG & OTC
    • Cosmetics
    • Plumbing & Pipes

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